In Focus

By Staff Editor – Tech Unicorn

Transforming the healthcare journey

Microsoft Teams enables simple, secure collaboration and communication with chat, video, voice, and healthcare tools in a single hub.

Microsoft Teams offers several telemedicine features useful for hospitals and other Healthcare organizations. Teams features that we have customized to aid hospitals with are enlisted below:

  • Virtual visits and Electronic Healthcare Record (EHR) integration
  • Teams policy packages for compliance & role-based access
  • Secure messaging across multiple tenants
  • Teams app template customizations
  • Care coordination and collaboration

The following scenarios are available for healthcare organizations:

Scenario Description Requirements
Virtual visits with Electronic Healthcare Record (EHR) integration Schedule, manage, and conduct virtual visits with patients. This scenario connects Microsoft Teams and the Epic platform to support virtual visits. Active subscription to Microsoft Cloud for Healthcare or subscription to Microsoft Teams EHR Connector standalone offer. Users must have an appropriate Microsoft 365 or Office 365 license that includes Microsoft Teams meetings*. Organizations must have with Epic version November 2018 or later.
Virtual visits with Microsoft Bookings and the Bookings app Schedule, manage, and conduct virtual visits with patients. This scenario relies on Microsoft Bookings to support virtual visits. Microsoft Bookings must be turned on for the organization. All users of the Bookings app and all staff participating in meetings must have a license that supports Teams Meeting scheduling*.
Teams policy packages Ensure that clinical workers, information workers, and patient room devices have the appropriate access to Teams functionality. Users must have an appropriate license*.
Secure messaging Get quicker attention to urgent messages and have confidence that the message was received and read. Users must have an appropriate license*.
Teams templates Create teams that include a predefined template of settings, channels, and pre-installed apps for communication and collaboration within a ward, pod, or department, or between multiple wards, pods, and departments within a hospital. Users must have an appropriate license*.
Care coordination and collaboration Clinicians and staff can collaborate internally on schedules, documents, tasks, and so on. Users must have an appropriate license*.

*Office 365 A3, A5, E3, and E5, as well as Microsoft 365 Business Standard, A3, A5, E3, and E5 are supported.

References: Microsoft.com

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