Managed Services

Tech Unicorn Application Management Services (AMS) services go beyond the traditional AMS model by focusing on business optimization and innovation, not just point in time metrics, support, and Service Level Agreements (SLAs). We offer full lifecycle technology services from strategy through build, operate, and innovate with deep industry specific capabilities in managing, maintaining, and continuously innovating our clients’ application platforms to achieve business results.  

Value-driven Application Management Services IT landscapes today are large and diverse, trending toward more complexity, not less. That complexity has become costly – with 65 percent of IT dollars now spent maintaining existing technology. To control spending, many companies created new, specialized functions dedicated to managing applications and infrastructure. These have become prime candidates for outsourcing, driving explosive growth in the Application Management Services (AMS) marketplace.   

Value can only be gained from an enterprise resource planning system if an application management strategy is in place, supported by tried and tested methodologies and tools. We have identified five key dimensions to develop a world-class application support framework. These dimensions are: 

  • Strategy 
  • Governance 
  • Organization 
  • Process 
  • Technology