Unicorn Digital Clinic

The Unicorn Digital Clinic aims to achieve the highest possible level of automation, in terms of scheduling appointments and enabling remote medical consultations. The solution provides patients with an easy access to healthcare specialists regardless of their location. They can reach out to medical experts through channels such as Website, E-mail, WhatsApp and Social Media. All patients would need is a webcam and internet access.​ ​

Capabilities and features used:
  • On-premises and cloud-enabled Digital Platform System that provides the right sizing and licensing​
  • Auto-recording of sessions with on-prem/country-specific cloud storage​
  • Unicorn Digital Clinic (UDC) system can send outgoing messages through WhatsApp, E-mail or SMS such as appointment reminders or marketing/awareness campaigns. The outgoing messages or notifications are processed from a file stored in a pre-defined location or through the APIs. ​
  • Multi-language support for chatbot, meeting transcripts and conversion of video records into text transcripts.​ ​ ​
  • Open and standard APIs for integration with managed systems​
  • Integration with Microsoft Teams for video conferencing embedded within a fully customizable interface and more​
  • Track patient requests, queries and complaints through a queuing mechanism​
  • Workflow integration with collaborative tools such as: Microsoft Teams, Electronic Health Record platforms & CERNER​
  • Self-registration via website or chatbot and self-check-in through a virtual lobby​
  • PI and web-hook integration with Electronic Health Record platforms such as: HIS or CERNER​
  • In-session promotional content to engage, educate and inform the patient ​
  • Mobile-friendly with native Android and iOS integrations​
Unicorn Digital Clinic (UDC) is designed for:
  • Clinical Operations
  • Rostering & Schedule Management
  • Handling Nursing Staff Shifts​
  • Seamless Shift Handover ​
  • Team Huddle for Patient Health Monitoring​
  • Daily Patient Rounds​
  • Evaluating Hand Hygiene Routine​
  • Tackling an Emergency Following an Accident​
  • Virtual Tumour Board
  • Referring Patient to a Specialist​
  • Tackling Spike in Infection Cases​
  • Filtering and Selecting Patients with Higher Cost Care​
  • Clinical Productivity​ ​
  • Collaboration Among Nurses to Improve Patient Care Quality​
  • Using Priority Notification​
  • New Employee Assistance​
  • Finding an On-Call Specialist ​
  • New Equipment Training​
  • Optimizing Medical Personnel Assignments​
  • Clinical Research​
  • Running Clinical Trials​
  • Identifying Suitable Candidates for Clinical Research​
  • Clinical Trials for New Experimental Drugs​
  • Virtual Consultation​ ​
  • Using Telehealth Booking​
  • Using Secure Image Sharing​
  • Consulting Specialists from Remote Locations​
  • In-meeting surveys & prescriptions​
  • Administration​
  • Keeping Blood Bank Stocked​